Waldorf Astoria Lusail, Doha

We found the Waldorf Astoria in Lusail to be exceptional. The small differences that distinguish this from other top hotels were all evident, from our check in to the small touches like complimentary snacks, extra water and towels, the quality of the finishing, the books and the friendliness of the staff. It was all superb. Shout out to Brian in the pool staff who looked after us each day by the pool ensuring we had our beds in position, with towels, water etc. On the first day there were no places by the pool so we went to the beach. Brian said he would look out for us and sure enough an hour later he had two places, arranged with towels etc. Top class. Also, my wife had two massages at the spa on her neck which was causing her discomfort. A wonderful experience had and now her neck is all fixed so thanks to the team at the spa. This outstanding service really epitomised the staff, the hotel and the whole experience for us. We will definitely be back!

This is not just a hotel—it’s truly a palace. The rooms, corridors, facilities ( pools, beach, kids water park) cleanliness, and staff are exceptional. The team is dedicated to providing the highest standards of service, always eager to ensure every aspect of the stay is perfect. I even received calls simply to check if everything was satisfactory, which reflects their genuine commitment to guest satisfaction

A fantastic family-friendly hotel! We visited during the Christmas season, and the hotel was beautifully decorated with festive touches. The location is perfect, just a short walk to the Palace Vendome mall. The staff were incredibly helpful and welcoming, with a special shoutout to Lizabeth. She was not only warm and friendly but also an absolute delight with my son.

The water facilities were amazing. The restaurants were great and had a happy vibe. The room was comfy and our balcony had an amazing view. Although we lived just 15 minutes from the hotel, once we were there we really felt like we were on holiday. Staff were very welcoming and professional particularly Alina, the duty manager, Cleopatra and the pool staff.

Lovely spacious room with nice balcony. Well equipped. Great communication before arrival. The staff are outstanding and make the hotel. A big thank you. Breakfast choice was very good. Nice pool area but I loved the beach area. Again, the staff were excellent. Very relaxing stay.